Canvas 2.0 Release and Update Notes: 10th November 2025

Modified on Mon, 10 Nov at 2:26 PM

TABLE OF CONTENTS

General

[Feature Update/ Fix]: On-screen Feedback For Invalid Password Attempt During Login Is Now Added
- Users will now see a notice at the top of the login form indicating how many attempts remain, enhancing user experience for account management and security.

[Bug Update/ Fix]: Infinite Loading Screen When Signing In
- Some users previously faced instances of unresponsive loading screens after they have signed in, only disappearing after a refresh. The known issue has since been fixed and is now working as intended.

[Feature Update/ Fix]: Crashing When Quota Set Card Not Connected Appropriately
- When the Quota Set card is not piped correctly, the preview spinner will loop indefinitely.
- The expected behaviour is such that the user will be restricted from previewing or publishing the survey until all the cards are ready. This known issue is currently being investigated.

[Bug Update/ Fix]: Inability To Preview Or Publish Study When Grid Type Question Card Is Present In The Routing
- When user set routing(s) specifically on grid-type question card, the survey was not able to be previewed or accessed via survey link. The known issue has since been fixed and is now working as intended.

[Feature Release]: Preview Quota Summary Breakdown Is Now Available in Pipeline
- Users can now see the quota summary breakdown of all the quota segments of respective pipeline under their Quota Summary tab. This allows users to check an overall quick overview of their quota segments under different pipelines.

[Feature Update]: Top Display Count In Monitor Are Now Separated From The Filtered Date or Month View
- Previously, the overall breakdown the total count at the top display were based on the dropdown selection for the chart. This results in the overall result showing '0' when the fieldwork has passed for more than a month.
- This latest update now has fixed the count number at the top section display to show the total of what has being collected whereas the day or month filtered view will only apply to the chart below it.

[Bug Update/ Fix]: Respondents' Answers Deleted When Edited Or Resubmitted
- There were reported instances of clearing of respondent's answer submissions in scenarios when respondents answers too quickly and had a possible tendency to edit or resubmit their answers. The known issue has since been fixed and is now working as intended.

[Bug Update/ Fix]: Users Could Not Create Custom Variable With Grid Type Questions
- Grid-single select question card previously did not allow users to create custom variables. This options is now working as intended and available for users.

[Feature Update/ Fix]: Tooltip Now Displays All Variables In Line Chart Points That Shares The Same Value.
- If the variables in a singular point in a line chart all shares the same values, as users hover over the point, the tooltip will display the details of all the options that shares that value, enhancing user experience.